Privacy information

When you send an inquiry, Arctic Bear stores your name, phone number, selected product and optional message to respond to your request. The team can receive this information in its connected Telegram group.

Visits and advertising

Where analytics is enabled and accepted, we record page views, product views, clicks, referring websites, campaign parameters, browser, device, language, approximate country, active time and scroll depth. We do not record form text in analytics. Visitor and session identifiers help distinguish visits. Raw IP addresses are not stored in the analytics database.

When country lookup is enabled, your IP address is sent to Country.is to determine an approximate country. Location may be unavailable or inaccurate, especially when using a VPN.

If configured and accepted, Meta Pixel, Google Analytics / Google Ads and Yandex Metrica receive browsing and conversion events under their own policies. Yandex session replay is off by default. You can change your choice using Cookie preferences in the site footer.

Campaign attribution

Your inquiry may include UTM parameters, advertising click identifiers and the referring website so we can understand which campaign brought the inquiry. These are not proof of a completed purchase.

Retention and contact

Detailed analytics is retained for 180 days. Inquiry records remain available to the team until removed. For access, correction or deletion, contact info@arcticbb.co.id.